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Knowledge Base (2)

  1. Using accented letters (or special characters) in aliases.txt

    Answer: Environment: Site Configuration, File Manager, Wordlist files, Aliases.txt Oracle B2C Service Resolution: Accented letters (or special characters) can be used in the aliases.txt file...

  2. An email address uses an umlaut in the local part of the address

    Answer: Environment: Oracle B2C Service, Email Issue: Oracle B2C Service does not currently support Email Address Internationalization in sending responses to addresses that contain non-ASCII characters...
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Documentation (108)

  1. Link to a URL

    Customer Portal » \RightNow\Utils\Text occurrence of $needle. E.g. getSubstringAfter('a/b/c/ d ', 'b/c') == '/ d ' getSubstringAfter() Returns Last Updated: 10/23/2018

  2. Link to a URL

    What's new in Intelligent Advisor? were released in 24A and 23D Monthly Updates 1 and 2. Tip: To keep up-to-date on Intelligent Last Updated: 04/22/2024

  3. Link to a URL

    Examples: Start an interview with entity level data this JSON is: %7B%22children%22%3A%5B%7B%22child_name%22%3A%22alfred%22% 7D %2C%7B%22child_name%22%3A Last Updated: 04/22/2024

  4. Link to a URL

    Custom control parameter reference ;/session-data> opa-session=%3C%3Fxml+version% 3D %221.0%22+%3F%3E%3Csession-data+xmlns% 3D %22http%3A%2F Last Updated: 04/22/2024

  5. Link to a URL

    Example: Resume an interview with data % 7D In a URL this would be: https://<site>/web-determinations/resumesession/MyPolicy Last Updated: 04/22/2024
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